Shipping and Delivery

Shipping & Delivery

Please see information about dispatch times, delivery options, and packaging here. For returns information please see our returns policy.

Processing Times

All ready-to-ship items are dispatched within 3–5 working days.
Custom and bespoke designs may take 2–4 weeks, depending on materials and design complexity. We’ll confirm your estimated completion time before starting work.

Delivery

We currently deliver within the United Kingdom only.

UK Delivery Options

Royal Mail 2nd Class

  • Estimated delivery: 2–4 working days after dispatch

  • Affordable, reliable option for non-urgent orders

  • Includes proof of postage

Royal Mail 1st Class

  • Estimated delivery: 1–2 working days after dispatch

  • Great for gifts or last-minute orders

  • Includes proof of postage

Royal Mail Tracked 48

  • Fully tracked service with delivery updates

  • Estimated delivery: 2 working days after dispatch

  • Ideal for peace of mind on standard delivery

Royal Mail Tracked 24

  • Fully tracked express delivery

  • Estimated delivery: 1 working day after dispatch

  • Includes real-time tracking notifications and delivery confirmation

Additional Information

  • Dispatch Time: Orders are typically processed and dispatched within 1–3 working days.

  • Packaging: Every order is securely wrapped in protective packaging and comes with a resealable silver pouch for jewellery care.

  • Free Delivery: Available on all orders over £25.

  • Upgrades: You can select your preferred shipping option at checkout before confirming your order.

You’ll receive an email confirmation with tracking details once your order is on its way.

 Packaging

Your jewellery will arrive beautifully and securely packaged — perfect for gifting or keeping.
Each item includes a resealable silver pouch, designed to help you store your jewellery safely and keep it clean when not in use.

We take care to use reusable packaging wherever possible.

 Delays

Please allow extra time during busy periods, holidays, or postal disruptions.
We’ll always notify you if we expect any delay in dispatch.

If you haven’t received your order within 10 working days of dispatch, please contact us at info@belleoftheballjewellery.com with your name, order number and date of purchase.